General Policy
The courses offered by Investorhood in live format are considered digital educational services and therefore are not eligible for return or refund once access to course content has begun or the first 1-on-1 live session has been conducted.
Cancellation Before Course Start
For live 1-on-1 courses, students may request cancellation at least 2 days prior to the first scheduled session. Cancellations may be subject to a cancellation fee, and the specific policy will be communicated before the course begins.
Technical Issues or Special Needs
In the case of technical issues or exceptional situations, Investorhood may consider only the rescheduling of sessions, not refunds.
Refunds for Digital Courses
If technical malfunctions prevent access to the digital content and cannot be resolved within a reasonable time, the student may request a refund. This will only be granted if the issue is confirmed by our technical support team.
Refund Procedure
For valid refund requests, the amount paid will be refunded using the same payment method used at the time of purchase. The refund processing time may vary and will be communicated at the time of confirmation.
Contact and Support
For any questions, cancellation requests, or refund inquiries, please contact us at contact@investorhood.com or via the online chat available on our website.
Policy Updates
Investorhood reserves the right to update or modify this return policy at any time. Any changes will be communicated to students through regular communications or by updating the terms on our website.
