Investorhood Return and Refund Policy
1. General Policy:
- Live courses offered by Investorhood are considered digital educational services and are therefore not eligible for return or refund after you have accessed the course content or participated in the first live 1-on-1 session.
2. Cancellation Before Course Start:
- For live 1-on-1 courses, you can request cancellation at least 2 days before the first session. Cancellation may incur a fee, and the specific policy will be communicated before the course starts.
3. Technical Issues or Special Needs:
- In case of technical problems or exceptional situations, Investorhood can only consider rescheduling sessions, not refunds.
4. Refund for Digital Courses:
- You can request a refund in case of technical malfunctions that prevent access to the digital content and cannot be resolved within a reasonable time. This will only be granted if confirmed by our technical support team.
5. Refund Procedure:
- For valid refund requests, the amount paid will be refunded using the same payment method used at the time of purchase. The processing time for the refund may vary and will be communicated upon confirmation of the request.
6. Contact and Support:
- For any questions, cancellation requests, or refund requests, please contact us at contact@investorhood.com or through the online chat available on our website.
7. Policy Updates:
- Investorhood reserves the right to update or modify this return policy at any time. Any changes will be communicated to students through regular communication or by updating the terms on our website.
Thank you for your understanding and cooperation. If you have any questions or clarifications, please contact us for assistance.